February 1st, 2015
Episode 103 of 749 episodes
Late afternoon: only a few old men at the bar drinking and talking quietly. Waitresses for the evening shift begin to ar- rive. One stands a moment at the far end of the dining room and looks out the window facing the lake. Snow is falling. The lake is completely obscured, but still customers will... Read more »
Jessica Helfand and Michael Bierut explore how design works within complex organizations to shape decisions, ideas, products, and more. Guests include clients from many industries and designers in many fields. Recorded at the Yale School of Management.