July 6th, 2016
Episode 1056 of 1273 episodes
British diplomat Emma Sky volunteered to help in the reconstruction of Iraq just months after the war. Within two weeks of arriving in the country she was put in charge of an entire province, having had no similar experience in the past. She explains to John Humphrys what went wrong in the coalition strategy to rebuild Iraq. (Image: Emma Sky in Iraq. Credit: US Army)
Jessica Helfand and Michael Bierut explore how design works within complex organizations to shape decisions, ideas, products, and more. Guests include clients from many industries and designers in many fields. Recorded at the Yale School of Management.