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BBC Radio 4

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Insight, analysis and expert debate as key policy makers are challenged on the latest news stories. From BBC Radio 4's Today programme

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'We are continuing to see an improving situation'

August 10th, 2015

Episode 536 of 1344 episodes

More than 300,000 households in Lancashire are still being advised to boil their water after United Utilities announced that "low" traces of the microbial parasite cryptosporidium at Franklaw water treatment works outside Preston last Thursday. Complaints have been made regarding communication of the detection to the public.But Gary Dickson, domestic retail director of United Utilities, defended the company's response. 'We did everything practically possible to get the message out through social media and local media as well,' said Dickson.

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