August 8th, 2016
Episode 2998 of 3645 episodes
The campaign features a 60 and 30 second spot which starts airing today in markets where Fios is available, shows what happens when a Fios tech support professional realizes that the customer he's speaking to is none other than the tennis legend (and legendary curmudgeon) John McEnroe. Everything goes well, until the tech support pro gets a little too comfortable. VIEW THE 60SEC SPOT VIEW THE 30SEC SPOT
Jessica Helfand and Michael Bierut explore how design works within complex organizations to shape decisions, ideas, products, and more. Guests include clients from many industries and designers in many fields. Recorded at the Yale School of Management.