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BBC World Service

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DocArchive: Back to Charm School 14 Jul 2014

July 15th, 2014

Episode 700 of 1344 episodes

Ahead of sporting mega-events such as the Olympic Games, local people are being given a "clean-up" and training. For this summer's Commonwealth Games, 10,000 Glaswegians are getting tutoring how to speak 'properly', project positive body language and maintain eye contact whilst talking to visitors.

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