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English as a Second Language (ESL) Podcast - Learn English Online

Center for Educational Development

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A podcast for those wanting to learn or improve their English - great for any ESL or EFL learner. Visit us at http://www.eslpod.com.

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1,040 - Dealing with Bureaucracy

October 6th, 2014

Episode 144 of 489 episodes

If you want to do work for the government, be prepared for a lot of rules and regulations to follow. Learn more in this episode. Slow dialog: 1:28 Explanations: 4:11 Fast dialog: 19:08 Jogi: I knew when we got this government contract that it would be a two-edged sword. Deborah: How so? Jogi: I’m grateful for the work, but having to jump through hoops of the government’s bureaucracy has me pulling my hair out. Deborah: What’s wrong now? Jogi: You know that all of our documents have to be submitted in triplicate. I anticipated that and had done everything to the letter, or so I thought. Deborah: I know. I helped you prepare those documents. What’s the problem? Jogi: The documents were sent back to us because they say we didn’t follow some of the reporting regulations. But the verbiage in the regulations is so convoluted that I had to interpret them to the best of my ability. I thought I had done everything right. Deborah: Didn’t they tell you what they thought was done wrong when they returned the documents? Jogi: All I got was a form letter with no specifics. Deborah: I suggest calling the office responsible for reviewing the documents and asking someone there. Jogi: You don’t think I’ve tried? Each time I think I have the right department and leave a voicemail message, either I don’t hear back or I get palmed off on another office. I can’t get a straight answer to any of my questions. I never expected this much red tape. Deborah: So I see what you mean about that two-edged sword. Jogi: I can think of one good use for that sword right now – to put me out of my misery! Script by Dr. Lucy Tse

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