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Knowledge@Wharton

Knowledge@Wharton

Business, Business News

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Business News 40

Audio interviews with industry leaders and senior faculty with exclusive insights on current topics brought to you by Knowledge@Wharton and the Wharton School of the University of Pennsylvania.

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Digital Transformation Without Losing the Human Touch

February 12th, 2016

Episode 437 of 797 episodes

First Republic Bank found a way to digitally transform its operations and customer-facing channels without losing the human touch.

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