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Audio interviews with industry leaders and senior faculty with exclusive insights on current topics brought to you by [email protected] and the Wharton School of the University of Pennsylvania.

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White House Black Market’s Donna Noce on the Power of Personalized Customer Relationships

June 5th, 2013

Episode 85 of 701 episodes

Donna Noce entered college with the intent to major in veterinary medicine. But when a part-time job at a local retail store led to the chance to try her hand as a fashion buyer, she became hooked on the retail industry. For the past six years, Noce has been president of White House Black Market, a retail chain that sells designs focused around the classic color combination. In this interview with [email protected], Noce drew on more than three decades of experience to discuss what has changed in the fashion business -- and what hasn't. (Video with transcript)

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