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Planet Money

NPR

Business, News & Politics

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Top 200 20
Business 2

The economy, explained, with stories and surprises. Imagine you could call up a friend and say, "Meet me at the bar and tell me what's going on with the economy." Now imagine that's actually a fun evening. That's what we're going for at <em>Planet Money</em>. People seem to like it.

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#140 Planet Money: Your Friendly Neighborhood Bill Collector

January 12th, 2010

Episode 232 of 910 episodes

We go inside the "dirty unspoken world" of bill collectors with listener John Goebel. Goebel's been in the collection industry for a few years now. He started collecting second mortgages and car loans in college and now works part-time trying to recover subprime credit card debt. He says the hardest part of his job is navigating the landmines of emotion that come with each call. He's been hung up on, sworn at, yelled at by children and about once a week he has to listen to someone just completely break down.

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