November 26th, 2011
Episode 165 of 642 episodes
Joe Pine's career as a business coach began at IBM when he brought business partners and customers into the development process of a new computer. Taking from this the lesson that every customer is unique, he wrote a book called Mass Customization on businesses that serve customers' unique needs. And later he would coin the phrase the "Experience Economy" -- consumers buying experiences rather than goods or commodities. Peter Day hears about Joe Pine’s latest ideas and new book in Global Business, after the news. Producer: Richard Berenger Editor: Stephen Chilcott
The Art of Charm Podcast is where self-motivated guys and gals, just like you, come to learn from a diverse mix of experienced mentors, including the world's best professional and academic minds, scientists, relationship experts, entrepreneurs, bestselling authors, and other badasses. This show will make you a better networker, better connector, and -- most important -- a better thinker.