TED is a nonprofit devoted to Ideas Worth Spreading. On this feed, you'll find TEDTalks video to inspire, intrigue and stir the imagination from some of the world's leading thinkers and doers, speaking from the stage at TED conferences, TEDx events and partner events around the world. This podcast is also available in high-def video and audio-only formats.
October 26th, 2015
Episode 531 of 987 episodes
When a family falls into crisis -- and it sometimes happens, thanks to unemployment, drugs, bad relationships and bad luck -- the social services system is supposed to step in and help them get back on track. As Hilary Cottam shows, in the UK a typical family in crisis can be eligible for services from more than 70 different agencies, but it's unlikely that any one of them can really make a difference. Cottam, a social worker herself, asks us to think about the ways we solve deep and complex social problems. How can we build supportive, enthusiastic relationships between those in need and those that provide help?