The HBR Channel

Harvard Business Review

Business, Business News, Management & Marketing

Chart Positions

Management & Marketing 21
Business 65

Weekly ideas, insights, and tips on management from Harvard Business Review.


Defuse Tension to Come to an Agreement

July 28th, 2015

Episode 143 of 220 episodes

Gregory W. Madsen, principal and vice president at Mandel Communications, shares how a group of people with conflicting opinions learned to listen to each other.