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The HBR Channel

Harvard Business Review

Business, Business News, Management & Marketing

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Business 91
Management & Marketing 20

Weekly ideas, insights, and tips on management from Harvard Business Review.

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Defuse Tension to Come to an Agreement

July 28th, 2015

Episode 143 of 256 episodes

Gregory W. Madsen, principal and vice president at Mandel Communications, shares how a group of people with conflicting opinions learned to listen to each other.

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