The HBR Channel

Harvard Business Review

Business, Business News, Management & Marketing

Chart Positions

Business 77
Management & Marketing 23

Weekly ideas, insights, and tips on management from Harvard Business Review.


The Ripple Effect of a Great Work Culture

November 26th, 2013

Episode 55 of 220 episodes

René Carayol, visiting professor at Cass Business School, on the manifold benefits of adopting a customers-first mentality.