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August 16th, 2014
Episode 13 of 259 episodes
Play Now: This episode is sponsored by The PM PrepCast for The PMP Exam: Communications is just something that we project managers do… right? It’s not something that we normally design, measure or use to manage performance… right? Well… Mark Phillips (http://www.vertabase.com - https://www.linkedin.com/in/markphillipspm) says “wrong”. In his new book titled Reinventing Communication he proposes that project communication can indeed become a rigorous performance management tool and, further, that managing communication as a performance management tool is essential for delivering desired outcomes. It is essential because all projects are social environments. In the interview Mark introduces us not only to how to use project communication as a performance management tool, but also to the elements of communication design, how a hard tool can help project communication, how good communication determines project outcomes, and he introduces us to two checklists included in the book that will help you design your project communication for performance management. Below are the first few pages of the transcript. The complete transcript is available to Premium subscribers only. Podcast Introduction Coming very soon to a podcast near you... :-) Above are the first few pages of the transcript. The complete transcript is available to Premium subscribers only. Please subscribe to our Premium Podcast to receive a PDF transcript.