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WSJ What's News

The Wall Street Journal

Business, Business News, News & Politics

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Business News 2
Business 20

Top stories. Timely insights. From business and markets to politics and breaking news, stay informed on the news you need to know throughout your day with WSJ journalists and notable influencers.

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How Should Airlines Improve Passenger Experience?

March 17th, 2016

Episode 352 of 1510 episodes

Airline profits hit $23 billion last year. How should carriers use that money to improve the passenger experience? Scott McCartney, Middle Seat columnist for the Wall Street Journal, joins John Wordock to check off what airlines could do.

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